Real-time workflow insights and production-grade integrations that connect your HR, payroll, POS, and time systems end-to-end, eliminating manual setup, validating payroll before it ever runs, and capturing every tip with a full audit trail.
Select your current platforms and MAD Software will show you which services apply, what data flows get automated, and what your team stops doing manually.
Multi-unit restaurant operators running their HR/payroll platform alongside NCR for point of sale and back office face four persistent friction points, each creating operational drag, payroll error risk, audit exposure, and compliance gaps.
Proven metrics across our multi-unit client base.
MAD Software addresses every friction point with production-grade integrations connecting your HR platform, NCR, and scheduling system through a secure, web-based platform with full visibility for operations, payroll, and finance teams.
Eliminates manual employee setup at the POS by syncing HRIS data continuously, with downstream propagation through CFC, NBO, and the store-level POS.
Ingests master schedules, pushes them to the POS for clock-in validation, and feeds the same data into the payroll engine to capture premium-pay obligations.
Extracts labor data from NCR Insight, runs it through a rules-based exception engine, and delivers a clean, validated pay file to your payroll provider every pay period.
Aggregates daily tip data from the POS, maps each category to the correct HR earning code, and delivers a daily tip file, payroll never waits.
MAD Software sits between your HR platform, NCR, and scheduling system, automating data movement across all four services while serving as the operational console for HR, payroll, and finance teams.
| Service | Data Flow | Cadence | Outcome |
|---|---|---|---|
| Employee Demographics | HR / Payroll → MAD → NCR HR Bridge → CFC · NBO · POS | Continuous · event-driven | Near real-time POS setup |
| Schedule Synchronization | Scheduling System → MAD → NCR POS + Payroll Engine | Per scheduling cycle (weekly) | Clock-in validation + premium-pay capture |
| Payroll Automation | NCR Insight → MAD · Validation Engine → HRIS · SFTP | Per pay period | Rule-validated payroll, ready for processing |
| Tip Pool & Tip Share | NCR POS → MAD → HRIS · Daily SFTP | Daily | Tips in payroll the day after earned |
MAD Software connects the HR platforms, payroll systems, POS, and scheduling tools your operation already runs, eliminating the manual work that lives between them.
Don't see your platform? Contact us, we build to your stack.
Our validation engine is powered by AI-driven automation and real-time workflow insights. Every pay period, the engine runs against a rule set tuned for restaurant operations, providing your team with instant, actionable validation feedback and complete transparency.
Confirms NCR has officially closed the period at every location before extraction begins. No partial data, ever.
Flags >20% deviations on employee count, total pay, total hours, and overtime vs the same day-of-week one year back. Catches anomalies, not real cost movements.
Flags any employee with more than 40 regular hours in a week, surfacing potential overtime miscalculations before they hit payroll.
Flags single-day tip declarations above a configurable threshold for review, protecting against data entry errors and POS anomalies.
Ensures every active location reported data for every day of the pay period. Missing-location payroll is caught, not silently skipped.
Prevents the same location from being processed and exported twice in the same pay period. The pay file is generated only after all exceptions are cleared.
Each validation failure creates an exception record. A payroll team member resolves it at source or approves it with a reason code. Every action lands in the audit trail. No exception cleared, no pay file generated. That's the guarantee.
Adjust the sliders to match your operation. Estimates are based on average admin hours saved across deployed multi-unit operators.
Walk through a real exception, from the moment a validation rule fires to the moment the pay file lands in your payroll system. Every step logged, every action governed.
Rule 03, 40-Hour Regular Pay Limit fires for Jordan M. at Store #14. Regular hours: 43.5. Expected maximum: 40.0.
An exception record EXC-2024-8821 is written to the portal. The pay file is locked, payroll cannot proceed until this exception is resolved.
Sarah (Payroll Admin) logs into the MAD portal, reviews the exception detail, and checks the source punch data in NCR. She confirms the employee worked a double shift, the hours are correct.
Sarah selects reason code RC-07 ("Approved double-shift, hours verified") from the governed library and approves the exception. The action is logged with her user ID, timestamp, and prior state.
With zero open exceptions, the validation engine generates the payroll file and delivers it to your payroll platform via secure SFTP. Every location, every employee, every dollar, validated.
Every punch anomaly, missing job code, and rate mismatch generates an exception record. That record cannot be dismissed, it must be resolved with a reason code before the pay file is released. The audit trail is permanent.
Every deployment is configured to meet your specific compliance and audit requirements. Each organization's data is fully isolated, no data is shared with any other organization under any circumstance.
Purpose-built for multi-unit restaurant operations. Not a generic integration platform configured for restaurants, a restaurant platform built from the ground up.
The integration and automation patterns deployed here are running today at multiple multi-unit restaurant operators, processing labor data and employee changes through the NCR Aloha ecosystem every pay period. You get a configured deployment of a proven platform, not a bespoke build.
Full HR Bridge, CFC, NBO, and Insight footprint supported. MAD Software complements your existing NCR investment without replacing or duplicating it, we fill the automation gaps the platform alone doesn't address.
Pay rules, tip handling, overtime calculations, and exception thresholds are tuned to the realities of multi-unit restaurant operations, not generalized HR-tech defaults that require heavy configuration to fit your world.
Direct portal visibility for HR, payroll, and finance leaders into every interface run, every exception, and every change pushed to NCR. Role-based access driven by your existing identity provider, no shadow IT, no black box.
We leverage AI-driven automation to analyze your data streams in real time. This powers advanced workflow insights, proactive anomaly detection, and instant status updates that give operators complete, immediate visibility.
Three straightforward phases from first conversation to a production system running across your entire footprint.
MAD Software and your team confirm your HR/payroll export specifications, scheduling system source and format, NCR Insight extract format, tip-type configuration, pay period structure, location list, earning code mapping, and security and compliance requirements.
Service 1 (Demographics) and Service 2 (Schedule Synchronization) go live first to deliver immediate operational value at the POS. Service 3 (Payroll) and Service 4 (Tip Pool & Share) follow in a second phase aligned to a pay-period boundary.
MAD Software and your team align on responsibilities, timeline, acceptance criteria, security controls, and ongoing support model. Clear deliverables, clear owners, clear accountability.
Not a startup. Not a pilot program. A platform that has been running live, in production, across real enterprise clients since 2015.
First multi-unit restaurant operator launched on the platform. Payroll exceptions tracked, validated, and cleared from day one.
Large QSR operator spanning 28 U.S. states connected. Over 20,000 employee records synced. 1.9M+ earning records processed.
National fast-casual brand onboarded, 257 locations, 94,000+ employee records, 182 pay periods completed and counting.
Complex multi-client environment launched. Audit trail now exceeds 3.8 million employee data change events, every change logged, every sync confirmed.
New client onboarded and processing 51,000+ inbound files within the first 6 months. Employee queue fully automated, zero manual intervention.
Automated jobs execute daily across every active client. 158,000+ completed executions, zero downtime cycles. The platform runs while your team sleeps.
Eight questions. Two minutes. Find out where your payroll and compliance gaps actually sit.
Straight answers to the questions every HR, payroll, and operations leader asks before moving forward.
Ask a different question →Tell us about your operation and we'll confirm how MAD Software fits your footprint, typically within one business day.
Have a question about your payroll stack or integration setup? We're here.
Integrated with the platforms your operation already runs