All Systems Operational

System Status

Last updated:

99.97%

Uptime (90 days)

100%

Pay Files Delivered On Time

< 8 min

Avg. Payroll Processing Time

< 30 sec

Mean Time to Exception Alert

Integration Services

Employee Demographics Sync

HR Platform → NCR HR Bridge → CFC · NBO · POS

Operational

Schedule Synchronization Engine

Scheduling System → NCR POS + Payroll Engine

Operational

Payroll Automation & Validation

NCR Insight → Validation Engine → HRIS/Payroll SFTP

Operational

Tip Pool & Tip Share Automation

NCR POS → Daily SFTP → HRIS/Payroll Earning Codes

Operational

SFTP Delivery Infrastructure

Secure file transfer to HRIS/Payroll and partner platforms

Operational

MAD Software Portal

Web portal for exception review, audit trail, and configuration

Operational

Exception Notification System

Email and in-portal alerts for validation failures and anomalies

Operational

Audit Log Service

Immutable record of all sessions, changes, approvals, and file deliveries

Operational

No incidents in the past 90 days.

Operational Degraded Outage

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