Security is built into
our core architecture.
We protect employee and financial data for multi-unit operators with logical database isolation, role-based security scopes, and immutable audit logs.
SOC 2 Alignment
Our infrastructure and processes are designed in accordance with SOC 2 Trust Services Criteria for Security, Confidentiality, and Processing Integrity.
FICA Tip Compliance
Automated credit card, cash tip, and auto-gratuity codes map strictly to IRS guidelines, reducing withholding exposure and automating Form 8027 totals.
SOX Audit Readiness
Immutable trails, segregation of duties, and configuration approvals align with Sarbanes-Oxley requirements for payroll and financial reporting.
Six Pillars of Our Security Infrastructure
From raw POS data ingestion to secure SFTP delivery, every stage of our pipeline is mapped to security and compliance controls.
Identity & Access Control
Integrate directly with your existing identity provider (Azure AD, Okta, Google Workspace) via Single Sign-On. Role-based access ensures restaurant managers and payroll administrators see only the specific locations or concept brands they are assigned to govern.
Encryption Standards
All data is encrypted in transit using TLS 1.3 and at rest using enterprise-grade AES-256 algorithms. Secure SFTP delivery ensures that all data payloads pushing to payroll systems (ADP, Paycom, Workday) and POS platforms are fully isolated and protected.
Complete Tenant Isolation
MAD Software operates on a strict isolated tenant model. Each restaurant operator has dedicated, completely isolated logical databases and processing pipelines. No cross-organizational data sharing exists, protecting you from data leak risks.
Immutable Audit Trail
Every session, data transfer, processed record, validation error, exception resolution, and manual modification is logged with a permanent, user-attributed timestamp and prior-value history. Logs are stored securely for compliance audits.
Segregation of Duties
Enforce structural approval gates on payroll releases. Define distinct roles for data validation, exception override, and payroll approval. Custom reason libraries ensure overrides are justified and documented for compliance controllers.
Operational Alerting
Our monitoring agents verify that data feeds arrive and complete as scheduled. Missing POS summaries, late schedules, or anomaly thresholds trigger immediate exception alerts to admins via email or text. The platform fails loudly, not silently.
Discuss Security with Our Engineering Team
Need to review our network diagram, tenant isolation architecture, or run an IT security review? We are ready to assist.
